Nashville Children’s Theatre, a professional theatre for young audiences celebrating its 92^nd season is seeking friendly, organized individuals for the positions of Public Performance House Manager. 

The Public Performance House Manager serves as the House Manager for approximately half of all public performances as needed; this position reports to NCT’s Front of House Manager.  House Managers ensure that the theatre is represented in the highest professional manner possible at all times, helping to provide a safe and enjoyable experience for patrons by:

• Overseeing usher staff and volunteers in order to carry out all functions related to the performance, including pre and post show activities
  • Ensuring that the building is accessible to Dragonkeepers and volunteers in a timely manner for pre-show set-up
  • Assigning duties to Dragonkeepers and volunteers
  • Assist with sale of Merchandise/Concessions and with the completion of sales reports
  • Securing the facilities at the close of the performance day
• Interacting with patrons, answering questions and solving problems as they may arise
  • Responding to patron concerns and determining resolutions which will result in a positive customer experience
  • Monitoring the viewing environment of performances for lighted electronic devices, recording devices, patron illnesses, etc
  • Directing patrons to other areas of the facilities as needed for special events
  • Upholding NCT health and safety protocols
• Ensuring that patrons with special needs receive the needed assistance
• Serving as the designated person for overseeing action by or evacuation of the public in the case of an emergency
• Communicating with Metro Security staff as needed for campus access or in case of an emergency

The successful candidate will be highly organized; can communicate and give instruction both clearly and quickly; will be focused on ensuring a pleasant experience for all patrons; and will possess strong interpersonal skills.  Customer service and sales experience required.

Public Performance House Managers are hourly positions with a rate of $15.00/hr – $20.00/hr. 

To submit your confidential application, please email the items below in one PDF-formatted file with your name as the filename to jgunn@nashvillechildrenstheatre.org with “House Manager” in the email subject line.

• A resume detailing your professional work, descriptions of your duties, and how you contributed to the success of the company or companies.

Only individuals selected for further consideration will be contacted. Incomplete applications will not be considered, nor will submissions sent via postal mail or fax. Prospective candidates are strongly encouraged to review our website at www.nashvillechildrenstheatre.org prior to submitting materials for consideration. Early submission is encouraged. No phone calls will be accepted or returned. Thank you!

Equal Opportunity Employment: Nashville Children’s Theatre Association is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.

All offers of employment are contingent on successful background screening and reference check. 

NASHVILLE CHILDREN’S THEATRE (NCT), a professional theatre for young audiences celebrating its 92^nd  season is seeking a friendly, organized individual for the position of Patron Services Associate. 

The successful candidate will be highly organized; can communicate and give instruction both clearly and quickly; will be focused on ensuring a pleasant experience for all patrons; and will possess strong interpersonal skills.  Previous customer service experience and performing arts experience is preferred.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Works with Front of House Manager, Patron Services Coordinator, and other Ushers to escort students, teachers, and parents safely in and out of the building.
• Works as a part of the customer service team for NCT.
• Greets and assists patrons upon arrival.
• Provides assistance with patrons’ special needs, such as helping individuals with mobility requirements, sensory sensitivities, and other considerations.
• Handles all situations with a smile while ensuring safety rules.
• Works as a team member and shows courtesy to other staff members.
• Checks program supply and makes sure enough programs are ready for disbursement.  (Programs are given to teachers after the performance).
• Assumes other duties appropriate to the position as assigned by Front of House Manager

ADDITIONAL INFORMATION:

This position will report directly to the Front of House Manager and requires excellent organizational and customer service skills. The position is an integral member of the Front of House team during all weekday student matinees, exemplifying NCT’s high level of customer service and celebration of the participants who make the choice to attend a production at NCT.  A knowledge of, and passion for the performing arts, especially theatre for young audiences is helpful, but not required.  Key attributes include ingenuity, compassion, dedication, enthusiasm, humor, energy, and optimism.

2023-2024 mainstage season runs September 8^th and ends May 17^th 2024, with performances typically occurring Tuesday-Sunday.  Patron Services shifts are typically from 9:15am to 1:15pm, Tuesday through Friday, and only occur during periods when shows are running.  These periods are:

Strong Inside                               September 8 – 26, 2023 (Includes performances on Monday, September 25^th)

Charlie and the Chocolate Factory   November 7 – December 15th, 2023

The Gingerbread Kid                     January 30 – February 23, 2024

Finding Nemo                              April 9 – May 17, 2024

The Patron Services role is a Temporary Part-Time position with a rate of $13.00 – 15.00/hr.  All offers of employment are contingent on successful background screening and reference check. 

To submit your confidential application, please email the items below in one PDF-formatted file with your name as the filename to jgunn@nashvillechildrenstheatre.org with “Patron Services Associate” in the email subject line.

• A resume detailing your professional work, descriptions of your duties, and how you contributed to the success of the company or companies.

Only individuals selected for further consideration will be contacted. Incomplete applications will not be considered, nor will submissions sent via postal mail or fax. Prospective candidates are strongly encouraged to review our website at www.nashvillechildrenstheatre.org prior to submitting materials for consideration. Early submission is encouraged. No phone calls will be accepted or returned. Thank you!

Equal Opportunity Employment: Nashville Children’s Theatre Association is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.

Nashville Children’s Theatre, a professional theatre for young audiences celebrating its 92^nd season is seeking friendly, organized individuals for the positions of Patron Sales Associates. 

Patron Sales Associates are hourly positions with employment options of either year-round or September – May each year, and hours ranging from 10 – 40 hours/week.  As part of NCT’s Patron Sales and Services team, Associates are responsible for promoting and answering questions about all of NCT’s public programs and efficiently processing Memberships, group sales, and single tickets. This position exemplifies NCT’s high level of customer service and celebration of the participants who make the choice to attend a program at NCT. 

Associates are responsible to Front of House Manager for the following duties:

• Be knowledgeable of all NCT production programs, NCT education programs, and Rental events, and know who to direct patrons to for further details when needed
• Collect ticket orders for all events at NCT
  • Process orders and record the desired marketing and mailing information.
  • Orders are received over the phone, online, in person, and through the mail
  • Mail or will call tickets as appropriate.
• Recognize opportunities to up-sell and cross-sell productions and supplemental programs such as education programs or workshops
• Participate in sales programs and incentives to expand NCT’s family of patrons
• Operate NCT’s Agile Ticketing Software to sell tickets, make exchanges, and access and update customer information
• Assist the Front of House Manager in data entry, paperwork and procedures for accurate record-keeping and sales
• Count and balance deposited checks, cash, and credit cards at the close of each day
• Respectfully respond to patron issues and concerns or deliver the patron and their concerns to the appropriate personnel
• Keep Front of House Manager updated on special patron needs, accessibility needs, ticketing issues, and number of seats sold for each performance
• Be informed about local transportation routes to NCT including public transportation options

NCT’s Box Office is open Tuesday – Friday 8:30 am – 4 pm (year-round), Saturdays 10 am – 2pm (Sept-May), and whenever there are public performances (typically Saturday and Sunday afternoons with occasional Saturday evening performances).

The successful candidate will be highly organized; can communicate and give instruction both clearly and quickly; will be focused on ensuring a pleasant experience for all patrons; and will possess both strong interpersonal skills and a good sense of humor.  Customer service and sales experience required. Strong computer skills needed. Ticketing or Registration experience preferred.

The Patron Sales role is a Temporary Part-Time position with a rate of $13.00 – 15.00/hr.  All offers of employment are contingent on successful background screening and reference check. 

To submit your confidential application, please email the items below in one PDF-formatted file with your name as the filename to jgunn@nashvillechildrenstheatre.org with “Patron Services Associate” in the email subject line.

• A resume detailing your professional work, descriptions of your duties, and how you contributed to the success of the company or companies.

Only individuals selected for further consideration will be contacted. Incomplete applications will not be considered, nor will submissions sent via postal mail or fax. Prospective candidates are strongly encouraged to review our website at www.nashvillechildrenstheatre.org prior to submitting materials for consideration. Early submission is encouraged. No phone calls will be accepted or returned. Thank you!

Equal Opportunity Employment: Nashville Children’s Theatre Association is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law.

NASHVILLE CHILDREN’S THEATRE (NCT), a professional theatre for young audiences celebrating its 91st season, is seeking friendly and skilled theatre technicians to help fulfil the needs of productions by working as Production Overhire in our various shops.

Production Overhire opportunities are currently available for the following areas: Paints, props, lighting, audio, and costumes.

The successful candidate will have relevant experience in their field(s) in order to best serve their shop area of focus to ensure a smooth and successful production for our young audiences.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Works with the Director of Production and Technical Director to help build or install the various scenic, costume, props, audio, or lighting elements of each production.

ADDITIONAL INFORMATION:

This position will report directly to the Director of Production or the Technical Director (depending on shop area). The position is an integral member of the team in ensuring our shows are built on time, safely, and with a professional standard in mind. A knowledge of, and passion for the performing arts, especially theatre for young audiences is helpful, but not required.

Key attributes include drive, ingenuity, dedication, enthusiasm, humor, energy, and optimism. Being a self-starter is a must.

All Production Overhire workers receive credit in the playbill and are eligible for complimentary and discounted tickets to
productions.

Production Overhire is a Temporary Part-Time position with a starting pay rate of $17.00/hr. All offers ofemployment are contingent on successful background screening, reference check, and Covid-19 Vaccination Confirmation.

To submit your confidential application, please email rsilverman@nashvillect.org with “Production Overhire” in the email subject line.

In your email, please include a brief overview of your skills and experience as well as your current resume in PDF format with your name as the filename.

Only individuals selected for further consideration will be contacted. Incomplete applications will not be considered, nor will submissions sent via postal mail or fax.

Prospective candidates are strongly encouraged to review our website at nashvillechildrenstheatre.org prior to submitting materials for consideration. Early submission is encouraged.

No phone calls will be accepted or returned.

Thank you!

 NASHVILLE CHILDREN’S THEATRE (NCT) seeks a knowledgeable, collaborative, and detail-oriented Technical Director to lead the execution of our season’s programming. 

The Technical Director is a full-time salaried position responsible for the complete budget estimation, construction, load in and strike of scenic designs as well as running the company’s two performance spaces. In addition to working alongside other staff members, the Technical Director supervises the temporary over hire employees. 

 RESPONSIBILITIES: 

• Successfully and accurately interpret designer drawings, present build estimate, and draft construction drawings; 
• Successfully and accurately execute the construction, installation, maintenance and strike of scenic elements for all productions; 
• Collaborate with Director of Production and Executive Artistic Director to establish seasonal and per show budgets for production elements and over hire employees; 
• Work with Director of Production to ensure all shows are completed within deadlines and on budget; 
• Order all necessary materials and supplies for design implementation. Track deliveries and purchasing paperwork, submitting invoices and receipts in a timely manner; 
• Collaborate and implement all schedules for scene shop as well as production/technical schedule with the Director of Production and Production Staff; 
• Maintain and schedule work calls, shop hours, and over hire; 
• Knowledge and Ability to ensure safe and appropriate implementation of all production elements for all productions; 
• Attend and participate in all scheduled production, department, and staff meetings as needed; 
• Support other activities at the theatre like rentals, company events, educational programming, facility maintenance, and all other activities taking place in the theatre or in association with the theatre as assigned by the Director of Production; 
• Any other duties as assigned by the Director of Production or the Executive Artistic Director. 

REQUIREMENTS: 

• M.F.A in Technical Theatre or equivalent experience; 
• Three to five years’ experience with a theatrical/performing arts or commercial shop environment or equivalent; 
• Mastery of wood and metal scenic construction and fabrication techniques as well as scenic engineering and rigging; 
• Exceptional talents in computer drafting; 
• Proficiency in AutoCAD, and Excel; 
• Ability to create and manage budgets
• Must have experience with single purchase counter weight fly system 
• Prior experience leading scenery construction and theatrical logistic processes 
• Knowledge of theatrical best-practices, OSHA standard safety practices and MSDS paperwork/information; 
• Proven ability to motivate, manage, and coordinate staff members 
• Demonstrated experience working on multiple productions within tight timelines and budgets 
• Excellent interpersonal, organizational, collaborative, communication and leadership skills 
• Ability to lift 50lbs safely and climb to heights of 50 feet 
• Additional experience in automated rigging control, deck automation, and hydraulics is desirable; 
• Knowledge of electrics and sound a plus, but not required 
• Ability and willingness to work long days with irregular schedules with a positive attitude and a great sense of humor 

This full-time, salaried, exempt position (40+ hours per week) will report directly to the Director of Production. 

This position offers a competitive salary and benefits package including health and dental insurance, optional vision insurance, paid vacation, holiday and sick leave. A background check and proof of COVID-19 vaccination is required. 

To submit your confidential cover letter and resume, please email the items below in one (1) PDF-formatted file with your name as the filename to rsilverman@nashvillect.org with “Technical Director” in the email subject line. 

1) A substantive cover letter 

2) A professional resume 

NASHVILLE CHILDREN’S THEATRE (NCT) seeks a motivated, personable and detail-oriented Education Coordinator to support the planning, preparation, and implementation of NCT’s portfolio of education programs. This position will strengthen existing and build new relationships with our families and students, improve organization and efficiency of administrative tasks, and support NCT’s mission.  This position is part-time, guaranteed 30 hours per working week, paid at the rate of $18/hr.

ABOUT THE NASHVILLE CHILDREN’S THEATRE DRAMA SCHOOL:

Nashville Children’s Theatre’s Drama Camps and Classes have taught generations of Nashvillians.  Whether students want to explore acting, have fun being creative with new friends, or develop strong theatre skills, NCT has something to offer. Our Drama School has in-person and online camp and class opportunities for all skill levels that focus on creative play, skill-building, or even full-scaled, professionally-run productions. We invite you to read about our diversity, equity, accessibility, and inclusion practices as well as our departmental teaching philosophy here: https://nashvillechildrenstheatre.org/teaching-philosophy/

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Communicating with parents, guardians and educators about NCT’s education programs in person, by phone, and through email
• Providing administrative and logistical support for Saturday classes and Education Productions (Fall/Spring Company shows), and Opening Night Educator Events as assigned, including but not limited to:
  • Producing digital and printed materials such as sign-in sheets, rosters, nametags, dashboard cards, programs, and certificates
  • Run day-to-day camp/class administrative duties
  • Making copies, gathering materials and otherwise supporting the classroom needs of the teaching artists
  • Supporting NCT’s camp blog by taking, posting, and captioning photographs as needed using the WordPress platform
  • Administrating Evening Rehearsals for Company Classes
  • Administering Performances for Company Classes
  • Typical Weekly Hours
    • Weds-Fri: 8am-4pm
    • Saturdays: 8:30am-4:30pm
    • There are occasional evening and longer weekend commitments (if so, weekly hours will be adjusted)
  • Curriculum Guide preparation (design layout, researching activities, etc)
  • Communicating with individual young people to support their success in the classroom
  • Processing program registrations, payments, and confirmations for NCT camps and classes, including Family Access Membership registrations (scholarships)
  • Updating website and registration system with current and upcoming Drama School class/camp offerings
  • Completing other duties as assigned
    
    

REQUIRED SKILLS AND EXPERTISE:

• Experience in customer service, theatre education, or educational settings
• Experience working, communicating with, and problem solving with young people. Trauma-informed training is a plus
• Ability to work independently and carry projects through to successful completion, coupled with strong collaborative skills and a history of success in a team-driven environment
• Exceptional oral and written communication skills
• Highly organized and detail oriented
• A commitment to a growth around DEIJ practices and protocols
• High-level customer service skills, including a friendly, approachable, and prompt approach to patron communications
• Knowledge and ability to utilize office equipment and computer software including Microsoft Office (specifically Word and Excel), and the Google Suite.  Familiarity with registration/database systems a plus.
  
  

ADDITIONAL INFORMATION:

This position will report directly to the Director of Education and requires excellent administrative, and customer service skills.  This position will additionally support the Drama School Manager and the Education and Engagement Manager on a per project basis.  Teaching skills are a plus.

This is a 30 hour, part-time, non-exempt position and will report directly to the Director of Education. This position pays $18/hr, as well as comp tickets to all mainstage shows. A background check is required for employment.

If applicable, additional teaching contracts outside this position may be available when they do not conflict with previously assigned duties.

For scheduling purposes, Educator Events run 4:30pm-7:30pm with the following dates:

• Strong Inside: Thursday, September 7
• Charlie & the Chocolate Factory: Wednesday, Nov 1
• The Gingerbread Kid: Wednesday, January 24
• Finding Nemo: Wednesday, April 3

Company class evening rehearsals, technical rehearsals, and performance schedules can be found on our website: https://nashvillechildrenstheatre.org/drama-school/

To submit your confidential application, please email the items below in one PDF-formatted file with your name as the filename to cpeterson@nashvillect.org with “Education Coordinator” in the email subject line by September 15, 2023 at 5:00PM (Central Time).  All web links or etc should be included on the one PDF-formatted file, not contained within the body of the submission email.

• Interested applicants should submit any material that represents their work and passion as well as qualifications for this job. This material can include a video, a letter of interest/cover letter, a video letter, resume or portfolio or any combination of those that highlights experience relevant to the position.

Submissions sent via postal mail or fax will not be considered. Prospective candidates are strongly encouraged to review our website at www.NashvilleCT.org prior to submitting materials for consideration. No phone calls will be accepted or returned.  If you have any questions about the posting, please contact cpeterson@nashvillect.org  Thank you!

Posted Date 8.29.23/Expiry Date 9.15.23